Palmaia - The House of AiA
Kids Welcome | Spa | Weddings
Playa del Carmen: 37 miles from Cancun airport
All-Inclusive! Includes room, meals, drinks, and activities.

Set on 2,300 feet of pristine beach in the exclusive area of Playacar in the Riviera Maya, Palmaia - The House of AiA consists of 314 oceanfront rooms divided over 7 buildings. Guests will enjoy a private hotel entrance, valet parking service, a private lobby for check-in, plus an exclusive concierge chill out lounge with concierge service, WiFi, snacks, newspapers, a library and music from 7:00am until 9:00pm. Fiber Optic WiFi is included throughout the property. Guests have the option to move around either in their dedicated shuttle service, using the Bike Share service or the health trail.

This resort will open December 2019.
Find Your Next Vacation
Restaurants & Bars
314 Rooms
Children's Pool
Pool Bar
3 Restaurants
2 Oceanfront Bars
Waiter Service (Poolside and Beach)
Beauty Salon*
Fitness Center
Laundry Services*
Shuttle Service
Bike Share Service
Suitcase Unpacking Service
Live Entertainment
Game Room
Children's Playground
Miniature Golf
Video Game Room
Biking Paths
Teen Club
Business Center
Meeting Rooms*
Wedding Services*
Access to Facilities at nearby Sandos Playacar Beach Resort

* denotes activities/services available for an additional cost. Amenities and inclusions are subject to change at any time.

Room amenities include air conditioning, balcony/terrace, 50" smart TV, WiFi, telephone, Bluetooth music network, minibar, water dispenser, premium bathroom amenities, bathrobes and slippers, iron/ironing board, safety deposit box, coffee/tea maker, and hairdryer.

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

[1] Ocean Front Suite
One king bed or two queen beds, plus an additional sofa bed. Balcony or terrace with ocean, pool or garden views. 538 sq ft.

[2] Ocean Front Family Suite
One king bed and a bunk bed for up to three children or two queen beds and one sofa bed. Balcony or terrace with ocean, pool or garden views. 538 sq ft.

[3] Ocean Front Family Master Suite
One king bed and a bunk bed for up to three children. Separated bedroom. Balcony or terrace with ocean, pool or garden views. 710 sq ft.

Ang Thong - Ang Thong blends modern oriental-inspired design and a variety of dishes from across the Asian continent creating exceptional flavors that are sure to delight all of your senses. Open for dinner.

Máansik Utsil - At Máansik Utsil, you’ll find a menu inspired by traditional Mexican recipes, where local findings are used as main ingredients, as well as a contemporary ambiance for a memorable dining experience. Open for dinner.

El Elegido - At El Elegido you’ll find exquisite and carefully selected dishes from around the world by our expert chefs. Open for dinner.

Su Casa - Su Casa is inspired on that cheerful Mexican vibe you look for when on vacation at Playa del Carmen, so be prepared to have lots of fun while enjoying delicious tacos, subs and colorful drinks. You’ll find vegetarian and vegan options in the menu experience. Open for breakfast, lunch and dinner.

Mykonos - A glamourous chill-out vibe awaits for you at Mykonos Beach Club! A pool bar with the best DJ beats, VIP areas, personalized service, Bali beds and everything you need to feel relaxed at a unique setting by the pool.

El Caminante - What’s more fun than a flashy Food Truck that moves around and surprises you each week with a different speciality? Look for it while at Palmaïa and marvel at the dish of the day. A world of flavor is waiting to be discovered by you.

24-hour Room Service is available.


Call us at 800-998-6925 or inquire about a vacation here.

Mon-Fri 7am to 10pm, Sat 9am to 6pm, Sun 9am to 8pm, U.S. Central Time

Our office is open now.

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